Simplehuman or iTouchless — which brand is more reliable?

Reviewer sentiment is genuinely split. r/BuyItForLife threads include long-time owners praising simplehuman's 10-year warranty and durability alongside critics calling the newer models poorly designed and hard to clean. iTouchless has a smaller but loyal following with one r/BuyItForLife user reporting 3 years of trouble-free use. Simplehuman generally has the edge on fit and finish; iTouchless wins on price and parts availability.