Why do reviewers complain about myQ subscriptions?

Across r/myq and r/homeassistant threads we read, the most common frustration is that Chamberlain's myQ ecosystem gates some features (and historically blocked third-party integrations) behind paid plans or partnerships. Basic open/close and status work without a fee, but features like in-garage delivery, video clips, and certain automations can require a subscription. Buyers who want local control often pair these with alternatives or look at HomeKit-native options like Meross.